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BMO InvestorLine and CIBC Named Top Canadian Customer Efficient Firms in 2007 by Surviscor
OAKVILLE, ON, Feb. 19 / www.surviscor.com– BMO InvestorLine and CIBC online banking won top honours as the premier online financial services firms in terms of email responsiveness for Canadians, according to the newly released 2007 Surviscor Customer Efficiency Ratings (CERs). BMO InvestorLine took top honours in Canadian online discount brokerage for the 12-month period ending December 31, 2007. In addition, BMO InvestorLine was the only firm in Canada to receive the Platinum designation awarded to firms that average a response time of less than 12 hours. CIBC was the outright winner in Canadian online banking. The analysis indicated a major gap between the top and bottom firms in terms of hours to respond to general email enquiries.
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Oil prices fall below US$113
Crude prices settled below US$113 a barrel for the first time in over three months Monday as tropical storm Fay steered clear of oil-producing infrastructure in the Gulf of Mexico.
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Livestock manure a lost source of energy
Livestock constantly generate a source of energy, but the brown gold's worth is lost in Ontario's red tape.
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Oil Springs and crude price swings
The global oil industry was born 150 years ago yesterday at Oil Springs, Ont., when Hamilton carriage maker James Miller Williams struck crude at Oil Springs, Ont., formerly Black Creek., about 35 kilometres from Sarnia, itself destined to become one of North America's major oil and chemical refining centres.
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